Frequently Asked Questions
This is certainly an option within your CausePilot software. Simply choose 0% in your Financial Setup to absorb all fees and we won’t ask your supporters to pay anything extra.
On average, customers who go from a manual to an online/mobile managed event increase their raise by 25% or more. Start bidding early, make it easier to bid, keep guests engaged, buying, and donating. Plus, checkout is a snap!
Stripe is your payment processor. All funds are immediately in your Stripe account. Their standard policy is to then transfer the funds every 2 business days to your bank account.
This is a common question; however, you’d be surprised just how tech savvy the older generation is these days. Everyone shops online and has a smartphone. If they can do that, they can participate in your CausePilot fundraiser.
We do not require a formal contract. When you signup, you are agreeing to our Terms and Conditions, which is good enough for us.
We offer a pricing plan where CausePilot can be free to you, whether you are a nonprofit, individual, or group. However, we do offer a “cap” of the CausePilot fee to nonprofits. This means, after you raise $60k+ all contributions from donors goes directly to your bottom line.
If you are hosting an event, we recommend an internet connection for your managers and volunteers to connect their laptops and tablets. This could be WiFi or a hotspot. For guests, generally cell reception is sufficient.
Yes, you can export all data via a CSV file. Then, upload this data to any other software platform.
You can host multiple fundraisers or campaigns simultaneously. Go for it!
You are only limited by your own imagination. No limits on number of flights/campaigns, items to be sold, participants, amount you can raise, or admins of your account. We do set a limit on the number of emails and text messages that can be sent. However, these numbers are high and rarely exceeded.
We say “know your audience”. However, we almost never hear that donors are put off by the addition of a contribution fee. Even if you choose the option that allows supporters to opt-out of the fee, we find that 50-75% people will voluntarily contribute. They want to support your cause.
Simply click “Start a fundraiser” and we’ll walk you through the steps to begin building your first fundraiser.
You can import auction much of the auction item information via a CSV file.
With CausePilot, can start a basic fundraiser within minutes. If you are hosting an event or an auction, the process takes as long as you’ll need to gather your items and enter them, or sell tickets and put your event together.
Contact crew@causepilot.com or check out the Help Center. If you still have questions that aren’t answered, let us know and we’ll set up Zoom meeting.
